Shipping

Apparel Domestic Shipping (within USA, excluding US Territories)

  • Processing Time: Your purchase is made to order and your order ships directly from our shipping partners all over the USA. Orders typically ship within 3-5 business days after your order is placed, unless otherwise stated. 
  • Shipping Method: Our shipping partners typically ship via USPS, FED EX, UPS or DHL, depending on your location. On occasion, your order may transfer from one shipping company (such as DHL for example), to USPS for final delivery.
  • Shipping Rates: Shipping rates are calculated at checkout based on weight and destination.
  • Free Shipping: We offer free standard shipping on orders over $250 within the United States.
  • Delivery Time: Standard delivery usually takes 4-10 business days, depending on your location, once your order is shipped.

 

International Shipping (Canada only at this time - please contact us if you require shipping to another part of the country. We may be able to accommodate.)

  • Processing Time: International orders typically ship within 3-5 business days after your order is placed and payment has cleared.
  • Shipping Method: Our printing partners’ shipping carrier may vary depending on your location.
  • Shipping Rates: Shipping rates vary based on weight and destination. Rates are calculated at checkout. We do not offer free international shipping.
  • Customs and Duties: International customers are responsible for any customs duties or taxes imposed by their country. We do not mark parcels as "gifts”.
  • Delivery Time: Delivery times vary depending on the destination. Standard international shipping may take 6-18 business days.

 

Order Tracking

  • Tracking Information: Once your order ships, you will receive a shipping confirmation email with tracking information. Stickers, if purchased alone, do not ship with tracking.

 

Note

  • Delays: Please note that unforeseen circumstances (such as weather) may cause uncontrollable delays in shipping. Please contact us if you're concerned about your order is running late (this is very rare, but it can happen). For any other questions about shipping, feel free to contact us at fairy@heavensentgems.com or through our contact form.